Choosing the right image has a significant impact on the overall look and feel of your entire social media platform. More than the quantity and even quality of the text, the first thing site visitors will notice are the images. This is why knowing how to put up images that blend harmoniously is important to captivate the audience even at first glance.
What social media trends could help businesses launch successful e-commerce campaigns this year? Open Access BPO lists down four strategies that are fast changing the digital marketing game.
One of the vital tasks of every team leader is to guide his agents in delivering high quality service to customers. Open Access BPO, an outsourced call center in the Philippines, lists down tips on how to coach your agents.
Submitted images, if not moderated properly, can negatively affect your social media marketing efforts. Open Access BPO explains why image moderation outsourcing can be your way of protecting your brand’s reputation online.
Impressing customers is easy if your agents are confident in what they are talking about. Open Access BPO explains how your call center agents can have impressive product knowledge, which they can use to improve customer satisfaction rates and sales.
Blogging is an effective marketing tool that doesn’t put off people by glaring promotions, but its success lies largely on the subjects you talk about. Open Access BPO explains the importance of choosing the right topics for your business blog.
How should you respond when your call center agents commit mistakes? Open Access BPO gives a step-by-step guide for call center managers on how to come up with an agent error reduction plan.