6 Ways to handle negative feedback on social media

In this changing world, customers are turning to social media to find out more about brands instead of just networking. As consumers flock to this platform, businesses have also started to use social media to market their products and services.

Launching your own social media contest to boost engagement

Keeping your online followers engaged with your brand is challenging. Many brands are competing in the digital sphere, and everyone wants to come out on top of the industry. It doesn’t come as a surprise that every brand out there has its own online strategies that help drive traffic to their sites. Many businesses make use of their websites as a platform for customer support services mixed with just the right amount of entertainment.

4 Social commerce strategies that you should be using now

What social media trends could help businesses launch successful e-commerce campaigns this year? Open Access BPO lists down four strategies that are fast changing the digital marketing game.