A budding industry has been giving foreign businesses a new reason to outsource to the Philippines. Data analytics, a useful process that guides the decision-making of companies, is expanding at a rate that is thrice the pace taken by the information technology and business process outsourcing (IT-BPO) industry. Growing by 15%versus IT-BPO’s 5% annual rate, the higher-value outsourced service poses to account for 10% of the $70-billion worth global analytics segment.
Many businesses across the globe that chose to outsource to the Philippines are now enjoying the benefits of choosing the country as their outsourcing destination. By outsourcing to Philippine call centers, businesses get to acquire quality business solutions at a very affordable cost.
The misconception that business process outsourcing (BPO) is only for big businesses has consistently been discredited by the current trend of small and medium enterprises (SME) and startups joining the bandwagon. Regardless of the nature or scale of your business, outsourcing to the Philippines can help you in several areas including cost, productivity, and customer satisfaction.
Outsourcing to the Philippines would give you a higher assurance of success if your business goals are met by your outsourced service provider. By aligning your goals with the visions of your outsourcing partner, your outsourced staff will meet the output quality you expect.